Instructional design: HVO Operations
Hunter Valley Operations (HVO) is always searching for ways to improve the safety and wellbeing of their employees.
HVO needed a way to teach a complex 12-step process to a large number of their employees. The content needed to be instinctive and memorable to ensure information retention and engagement.
The solution: a practical exercise that is process-driven with clear objectives.
Armed with a few equipment images, a rough sketch drawn by HVO’s Subject Matter Expert (SME) and a script, I built an instructional e-learning course to upskill the clients valued employees.